At GLAMURNY, we aim to deliver your herbal cosmetic products in a safe, timely, and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop at http://www.glamurny.com

1. Order Processing Time

* All orders are processed within **1–2 business days** after order confirmation.
* Orders placed on Sundays or public holidays will be processed on the next business day.
* Once your order is shipped, you will receive a confirmation message/email with tracking details.

2. Shipping Locations

Currently, GLAMURNY ships across India and international shipping.

3. Delivery Time

* Standard delivery time is **3–7 business days**, depending on your location.
* Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

* Shipping charges (if applicable) will be clearly mentioned at checkout before payment.
* We may offer **free shipping on selected products or minimum order value**, as mentioned on the Website from time to time.

5. Order Tracking

Once your order is shipped, tracking details will be shared via:                                                         

* Email
* SMS / WhatsApp (if applicable)

You can track your order using the provided tracking link.

6. Delivery Partners

We work with trusted third-party courier and logistics partners to ensure safe and timely delivery of your orders.

7. Delayed or Undelivered Orders

If your order is delayed beyond the estimated delivery time, please contact our customer support team. We will coordinate with the courier partner to resolve the issue at the earliest.

GLAMURNY is not responsible for delays caused due to incorrect address details provided by the customer.

8. Damaged or Missing Items

If you receive a damaged product or if any item is missing from your order:

* Please contact us within **48 hours** of delivery
* Share clear images/videos of the unboxing package and product

We will review the issue and take appropriate action as per our Return & Refund Policy.

9. Address Changes

Address changes are possible **only before the order is shipped**. Once dispatched, address modification may not be possible.

10. Contact Us

For any shipping-related queries, please contact us:

Company Name: GLAMURNY RITEYL (OPC) PVT LTD
Website: https://www.glamurny.com
Email: support@glamurny.com